Everyone has questions.

We can leverage our affiliates’ solar generation and wholesale energy assets to offer our customers competitive rates. In addition, we are here for the long haul with a customer-first mindset and laser sharp focus on keeping our customers happy. Finally, we are making a long-term commitment to bring clean, sustainable, solar energy to residential and commercial consumers at highly competitive prices.

We see a tremendous opportunity to generate clean power from our Texas-based solar power generation facilities. Unlike most retail electricity providers in Texas, we can build synergies between our retail company and other business units, including solar generation assets, that will give us economies of scale, control of the value chain and, ultimately, energy products and renewable solar energy at rates competitive with existing retail market prices. Today’s energy consumer wants to power their homes and businesses with clean energy and so do we.

Chariot Energy is a retail energy provider based in Houston, Texas. We offer electricity to homes and businesses. It is our goal to provide products and services that our customers love and an unmatched experience that is missing in today’s retail energy market. We are the retail arm of 174 Power Global Corporation, a U.S.-based utility-scale solar project development company.

You can renew on or before your expiration date to lock in your new rate.

Simply visit our Renew Page or give us a ring at 855-524-2746 and a customer happiness expert will take it from there. It’s Just. That. Simple!

Identify theft is one of this nation’s fastest growing crimes – and it works both ways.  Fraudsters are stealing individuals’ personal identifiable information (PII) and even going so far as to pose and mis-represent businesses.  If you feel you’ve been scammed by someone claiming to be  Chariot Energy representative, call us at 855-5-CHARIOT (855-524-2746).  At Chariot Energy, we value your privacy and protection.

Chariot Representatives will never demand you to provide account or payment information by email, show up at your place of residence to collect payment, or have your utility (CenterPoint, Oncor, AEP or TNMP) collect payment on our behalf.  Should you ever have any reluctance during an incoming phone call, email, letter or other means of communication, ask the party on the other end if you can call them back at 855-524-2746.  This way you know exactly what number you’re connected to and who’s on the other end.

Welcome to Chariot Energy – we’re glad you’re here. You should expect your first bill from us within about 35 days from the date you began service with Chariot. If you opted out of snail mail- you will receive an email notification when your online statement is available.

From the online account login screen, select “Forgot Password” and follow the prompts.

We do! Budget billing is a great way to stabilize seasonal fluctuations in your electricity bill giving you ease of mind to budget year-round. Sign up by speaking to a Customer Care expert at 855-524-2746 or emailing CustomerCare@MyChariotEnergy.com. Interested in learning more? Check out our Budget Billing FAQ’s here!

Identify theft is one of this nation’s fastest growing crimes – and it works both ways.  Fraudsters are stealing individuals’ personal identifiable information (PII) and even going so far as to pose and mis-represent businesses.  If you feel you’ve been scammed by someone claiming to be  Chariot Energy representative, call us at 855-5-CHARIOT (855-524-2746).  At Chariot Energy, we value your privacy and protection.

Chariot Representatives will never demand you to provide account or payment information by email, show up at your place of residence to collect payment, or have your utility (CenterPoint, Oncor, AEP or TNMP) collect payment on our behalf.  Should you ever have any reluctance during an incoming phone call, email, letter or other means of communication, ask the party on the other end if you can call them back at 855-524-2746.  This way you know exactly what number you’re connected to and who’s on the other end.

Cancellation fees may differ by plan, please refer to your terms of service to see if you are subject to an early termination fee.

TDU stands for Transmission and Distribution Utility. The TDUs are responsible for operating and maintaining all of the power lines, meters and other infrastructure required to get the energy from solar power plants, and other sources of generation, to your home or business. Depending on your Chariot Energy plan, in some cases you’ll see the TDU charges on your bill and in other the charges will be bundled into your energy rate.

Sign up online by logging into your Chariot account here or by contacting a customer happiness expert at 1-855-5CHARIOT (855-524-2746).

If you require expedited service or choose a specific day for your service to begin, your TDSP may assess a fee which will appear on your first month’s bill as a separate line item.

Sign up online by logging into your Chariot account at staging.chariotenergy.com/myaccount and editing your bill delivery setting in your account profile or by contacting a customer happiness expert at 1-855-5CHARIOT (855-524-2746).

You can pay by snail mail, online, or by contacting a customer happiness expert at 1-855-5CHARIOT (855-524-2746).

Identify theft is one of this nation’s fastest growing crimes – and it works both ways.  Fraudsters are stealing individuals’ personal identifiable information (PII) and even going so far as to pose and mis-represent businesses.  If you feel you’ve been scammed by someone claiming to be  Chariot Energy representative, call us at 855-5-CHARIOT (855-524-2746).  At Chariot Energy, we value your privacy and protection.

Chariot Representatives will never demand you to provide account or payment information by email, show up at your place of residence to collect payment, or have your utility (CenterPoint, Oncor, AEP or TNMP) collect payment on our behalf.  Should you ever have any reluctance during an incoming phone call, email, letter or other means of communication, ask the party on the other end if you can call them back at 855-524-2746.  This way you know exactly what number you’re connected to and who’s on the other end.

Nothing – leave everything to us. After you enroll with us, we will contact everyone who needs to know and ensure the transition is seamless. You should, however, refer to your current provider’s Terms of Service document to see if anything specific is required from you, including whether you are subject to an early termination fee.

Chariot Energy is the supplier, while your local utility is responsible for delivering your energy. Please visit ChariotEnergy.com/Outages for more information on who to contact.

Identify theft is one of this nation’s fastest growing crimes – and it works both ways.  Fraudsters are stealing individuals’ personal identifiable information (PII) and even going so far as to pose and mis-represent businesses.  If you feel you’ve been scammed by someone claiming to be  Chariot Energy representative, call us at 855-5-CHARIOT (855-524-2746).  At Chariot Energy, we value your privacy and protection.

Chariot Representatives will never demand you to provide account or payment information by email, show up at your place of residence to collect payment, or have your utility (CenterPoint, Oncor, AEP or TNMP) collect payment on our behalf.  Should you ever have any reluctance during an incoming phone call, email, letter or other means of communication, ask the party on the other end if you can call them back at 855-524-2746.  This way you know exactly what number you’re connected to and who’s on the other end.

Two ways, you can either call us at 855-5CHARIOT (855- 524-2746) OR complete the enrollment process here by entering your zip code and selecting a plan that fits your needs.

We currently serve electricity consumers in Texas, but plan to increase our footprint nationally. If you’re not in Texas, but would like us to be your energy provider, send us your information here and we’ll let you know when we open up shop in your state!

No. Our affiliate’s solar farms will provide the grid with clean solar power, and we will provide product options that pass those benefits on directly to our retail customers. We will do so by purchasing and retiring renewable energy certificates (RECs) to offset the energy usage.

For those who are seeking solar panels on their home, we will offer rooftop and onsite solar generation and residential storage solutions (batteries) to our customers, allowing them to generate their own power, bank the excess power from the day when their solar panels are generating more power than their home is consuming, and use it when the sun isn’t shining.

You are eligible to enroll in our Shine Solar Buyback plan if you live in the Texas deregulated market under ERCOT and already have solar panels installed on your home.

A Solar Buyback plan is an energy plan where you can earn bill credits for 100% of the extra electricity your solar panels generate.

Our Shine Solar Buyback plan offers you buyback credits at real-time market rates, capped at 25¢/kWh. The real-time market rates are determined by ERCOT and are based on seasonal demand, time of day, and location of your load zone. To find ERCOT’s real-time market rates, click HERE.

You will receive your bill credits on future electricity bills. Credits earned as part of our Solar Buyback program never expire as long as you remain a Chariot Energy customer and roll over month-to-month.

The real-time market rates used for buyback credits with our Shine Solar Buyback plan are determined by The Electricity Reliability Council of Texas (ERCOT). You can find ERCOT’s real-time market rates by clicking HERE.

Please download the zip file associated with the current year’s ‘Friendly Name’ (i.e. for 2024, refer to Friendly Name ‘RTMLZHBSPP_2024’). While in the file, filter the top columns so that ‘Settlement Point Type’ only shows LZ, ‘Settlement Point Name’ reflects your load zone location, and Delivery Date reflects the current month. While looking at ‘Settlement Point Price’, please divide the price by 1000. That will be the real-time marketing rate delivered to you for excess solar generation.

You can find average historical solar buyback real-time market rate history by clicking HERE.

Customers enrolled in our Shine Solar Buyback plans will receive real-time market rate credits that are determined by ERCOT, capped at 25¢/kWh. These real-time market rates change constantly and are based on seasonal demand, time of day, and location of your load zone.

You can find average historical solar buyback real-time market rate history by clicking HERE.